Teachers & Staff

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Staff
Maddison Barker
Joined 2018
Maddison Barker
Area Director

Mrs. Maddison Barker is so excited to serve as the Area Director of all three Knoxville Primrose locations! She graduated from the University of Tennessee in 2018 with a Bachelors in Psychology and a minor in Child and Family Studies. She currently lives in Maryville with her husband, William, son, Westbrook, daughter, Winslow and dog, Luna. She previously worked with Primrose as a Pre-K teacher and Director and is excited to get to know families and staff at all 3 locations now!

Randi Luttrell
15 Years of ExperienceJoined 2016
Randi Luttrell
Director

Mrs. Randi Luttrell is a Knoxville native. She graduated from the University of Tennessee in 2011 with a Bachelors degree in Health and Human Services, majoring in Child and Family Studies. She has over 15 years’ experience working with children and aiding them in their education.

 

Randi joined the Primrose School of Farragut in the spring of 2016 as a director in training. She then took on the role as Director of the Primrose School of West Knoxville in January of 2017. Randi and her husband have two sons. One who graduated from Primrose in 2019 and another who graduated in 2024.

 

Randi is excited to continue her role, and be a part of the Primrose School of West Knoxville.

 

Tiffanni Webb
Joined 2018
Tiffanni Webb
Assistant Director

Mrs. Tiffanni is very excited to join the Leadership team and take on the Assistant Director role at Primrose West. She has over 13 years of Leadership/Management experience, along with several years of Childcare experience ranging from nursery volunteering at her church, to being a classroom Teacher. Mrs. Tiffanni is a former Toddler Teacher at Primrose West and has a passion for children. Tiffanni has 3 children, her youngest is currently attending Primrose. She instantly fell in love with everything Primrose, from the exclusive balanced curriculum approach, to the atmosphere. She knew Primrose was just the place for her youngest child to attend and she enjoys working for such a great school.

 

Melissa Phelps
Joined 2019
Melissa Phelps
Office Coordinator

I was born and raised here in Knoxville and graduated from Bearden High School. I have a Bachelor’s Degree in Fine Arts from The University of Tennessee Chattanooga. I have over 20 year’s experience in management and working with children. I am married and have a son who will graduate from West High School in May. I moved from The Primrose in Farragut after teaching PK for 3 years. I look forward to working with all the staff and families at Primrose West Knoxville.

 

Lindsey Shields
Joined 2021
Lindsey Shields
Education Coach

Ms. Lindsey has been with Primrose for over three years now.  She was a lead infant teacher before she started in Leadership. Lindsey has a CDA certificate for early education.  What Lindsey likes the best about working with children is being a consistent figure in the children’s lives that their parents can count on. Lindsey’s favorite children’s book is Winnie the pooh.  In Lindsey’s personal time she enjoys laying in the sun & relaxing with her fur babies.

She cannot wait to continue growing with the Primrose family!

Chef Mitzi
Joined 2018
Chef Mitzi
Food Service Teacher

Favorite place to shop: Ross, Gabes

Favorite Restaurant: Cracker Barrel, Texas Roadhouse, Cheddars

Favorite Candy: Peanut M&M’s, Milk Chocolate

Favorite Drink: Diet Mt. Dew

Favorite color: Green, yellow

Favorite snack: Bbq chips

Favorite Gift card: Amazon

Favorite Hobby: Reading, crafts

Chef Diana
Joined 2022
Chef Diana
Food Service Assistant

Graduated from Halls High School in 2008 then started at the University of Tennessee. Finished an associate of Science at Pellissippi State in 2015 and tutored ESL classes. I am the oldest of five siblings. I started dating  my husband in highschool and we got married October 2017. I am excited to cook for children-definitely the best customers I could have.

 

Ms. Katie
Joined 2022
Ms. Katie
Infant Teacher

Hi!

 

I’m Katie Fercho. I was born and raised in Lenoir City, TN and received my associates degree from Roane state community college. I have been married to my husband for 10 years and we have a 4 year old daughter who also attends Primrose. We are a prior military family and we just recently moved back home after 10 years so that we can begin to place our roots down in beautiful East TN!

 

I have worked with children since high school and love watching them learn and grow.

 

I am excited to begin my new journey at Primrose

 

Ms. Ruby
Joined 2022
Ms. Ruby
Infant Teacher

I was born & raised in Ohio. I lived in Alaska a few years then moved to Tennessee 30 years ago. I have two grown children. I love working with children and decided I wanted to work at a nice school so I chose Primrose & I’m so glad I did!

 

Ms. Michelle
Joined 2024
Ms. Michelle
Infant Support Teacher

Shopping: Home Goods, Target, TJ Maxx

Restaurant: Anything Mexican

Candy: Twix, Swedish Fish

Drink: Iced Coffee

Color: Blue

Gift Card: Starbucks, Amazon, Home Goods, Ulta

 

Ms. Jordan
Joined 2025
Ms. Jordan
Wonder Support

Shopping: Target & Amazon

Restaurant: Chick-fil-A

Candy: Reese’s & chocolate in general

Drink: Coke

Color: green

Snack: Cheez-its

Gift card: Amazon, Target, & Chick-fil-A

Hobby: Hiking

Ms. Megan
Joined 2018
Ms. Megan
Infant Teacher - Mentor Teacher

Hometown: Tehachapi, CA

 

Family: Married with a daughter who also attends Primrose.

 

Favorite Children’s Book: Brown Bear Brown Bear What Do You See”

 

Personal Interest: Cake decorating & photography

 

What I’m most excited about this school year is watching the children grow and learn new things.

 

Ms. Cortney
Joined 2026
Ms. Cortney
Support Teacher

Shopping: Walmart, Amazon, & Target

Restaurant: Mexican, fast food

Candy: any

Drink: Dr. Pepper

Color: pink

Snack: Chips

Gift Card: Walmart, Amazon, Target, fast food

Hobby: puzzles & shopping

Ms. Bailey
Joined 2026
Ms. Bailey
Toddler Teacher

Shopping: Target

Restaurant: Cava

Candy: Sour Patch Kids

Drink: Dr. Pepper

Color: Brown

Snack: Cheese

Gift Card: Target

Hobby: Reading

Ms. Jordan
Joined 2025
Ms. Jordan
Toddler Teacher

Shopping: Hollister, Ulta, & Target

Restaurant: Chik-fil-A

Candy: Almond Joy & Reese’s

Drink: Coffee & Tea

Color: Green

Snack: Cheez-its & Goldfish

Giftcard: Target & Visa

Hobby: Photography, sports, & running

Ms. Jody
Joined 2021
Ms. Jody
Toddler Teacher

Favorite Place to shop: Target

Favorite Restaurant: Texas Roadhouse

Favorite candy: M&M’s

Favorite drink: diet coke

Favorite color: red

Favorite snack: trail mix

Favorite giftcard: dairy  queen

Favorite hobby: scrapbooking

Ms. Seema
Joined 2021
Ms. Seema
Early Preschool- Mentor Teacher

Hello! My name is Seema. I moved to Knoxville with my husband and two kids in 2017. I have worked with kids from Infants to 5 years old. I love being around kids and I look forward to getting to know all of the Primrose families. I love being here and I am excited to help your kids to achieve their goals.

 

Ms. Karla
Joined 2023
Ms. Karla
Early Preschool Teacher

Favorite place to shop: Bath & Body works, Ulta, Old Navy, Marshalls, Burlington

Favorite Restaurant: Olive Garden, Chik-fil-A

Favorite Candy: Nerds gummy clusters, chocolate, cookies

Favorite Drink: Starbucks

Favorite color: Blue

Favorite snack: Fruit

Favorite Gift card: Starbucks, Target, Amazon, Chick-fil-A, Visa

Favorite Hobby: Sing, watching movies & Series

Ms. Dayhana
Joined 2021
Ms. Dayhana
Pathways Teacher

Shopping: Target

Restaurant: Love them all

Candy: Ferrero Rocher & Kinder

Drink: Coke & Arizona

Color: Teal

Snack: Hot Cheetos Puffs, Tru Fru, Gushers

Gift Card: Barnes & Noble, Target

Hobby: Reading, Legos

Ms. Cheyenne
Joined 2025
Ms. Cheyenne
Explorers Teacher

Favorite Place to shop: Book stores

Favorite Restaurant: Applebee’s

Favorite Candy: Starburst

Favorite Drink: Sprite

Favorite Color: Green

Favorite Snack: Popcorn

Favorite Gift Card: Barnes & Nobles

Favorite Hobby: Reading

Ms. Kellie
Joined 2022
Ms. Kellie
Preschool Teacher - Mentor Teacher

Hello All! I am so excited to be part of the Primrose Family!

 

A little bit about me- I was born and raised in Northern California. I have two kiddos, Bella (16) and Owen (15; Owen has Autism). My husband of 17 years and I moved to Knoxville 10 years ago & love it!

 

I love to bake, cook, and veg out in front of the t.v.

 

I cannot wait to see what this next year brings and see how much these kiddos grow!

 

Ms. Marisa
Joined 2023
Ms. Marisa
Preschool Teacher

I am originally from Arizona!  I’ve lived in Alaska and Washington State before moving to Tennessee in May 2023!  I have a bachelor’s degree in psychology and have worked with children for over 10 years.

 

Ms. Viritha
Joined 2023
Ms. Viritha
Pre-Kindergarten Teacher

Hello everyone..!!! My name is Mrs. Viritha.

I was born and raised in India and after marriage I moved to Chicago,US in 2010 and now to Knoxville @ 2022. We have a 4 year old son who also attends Primrose. Since I moved here, I worked in early childhood education with children. I LOVE children and watching them grow, they truly are the light of my day to day life. I always feel connected to children. My goal as your child’s teacher is to help them reach their individual potential.

I’m so excited to be part at Primrose School of West Knoxville and I can’t wait to meet all the kids and families.

 

Ms. Autumn
Joined 2024
Ms. Autumn
Pre K Teacher

Favorite Place to shop:  Bath & Body works

Favorite Restaurant: anything that has free bread options

Favorite candy: sour gummy worms

Favorite drink: Lemonade (pink)

Favorite color: pink/yellow

Favorite snack: popcorn

Favorite gift card: Starbucks

Favorite hobby: reading

Ms. Kristi
Joined 2024
Ms. Kristi
Infant Support/Closer
Ms. Stephanie
Joined 2023
Ms. Stephanie
Pre-Kindergarten Teacher

Hello families, my name is Stephanie Rains and I have lived in Knoxville for most of my life. Go VOLS. I taught elementary special education for over six years and that was such a blessing. Children are my passion and I truly enjoy watching them grow and explore. I am happily married to my husband John of almost five years and we are currently fostering two children in hopes of adoption. I have been a director, pre k teacher among working with all ages as a floater and I am blessed to be a part of Primrose. I look forward to teaching your little ones and meeting the families as well, and helping any way I can. My hobbies include being on the lake or at the beach, I love to craft when time allows, and playing with our two children.

 

Ms. Melissa
Joined 2025
Ms. Melissa
Pre-Kindergarten Teacher

Shopping: Target

Restaurant: Cava

Candy: Sour Patch Kids

Drink: Dr. Pepper

Color: Brown

Snack: Cheese

Gift Card: Target

Hobby: Reading

 

Ms. Renz
Joined 2022
Ms. Renz
Kindergarten Teacher - Mentor Teacher

Hi! My name is Renz. I was born and raised in the Philippines and moved to the US in 2012. I have a daughter who is in Pre K at Primrose. I earned my Bachelor’s degree in Psychology at De La Salle University and have been working with children for over 9 years. I taught Pre K for 5 years at Primrose Farragut. I’m excited to be the Kindergarten teacher thsi school year and get to know all the kids, staff, and parents!

 

Ms. Sylwia
Joined 2022
Ms. Sylwia
Kindergarten Assistant Teacher

Hello, my name is Sylwia Grass and I am originally from Poland, where I started my career as a primary education teacher. I have lived in Knoxville for over 25 years, raising two sons and now helping to raise a grandson. I am passionate about working with children, and I bring that passion with me every day to Primrose. My motto as a teacher is inspired by the words of Carl Buechner: “They may forget what you said but they will never forget how you made them feel”.

 

Ms. Tania
Joined 2023
Ms. Tania
Support Teacher

My name is Tania.  I have 3 children, my youngest attends Primrose & is thriving here.  I love being a teacher and watching all the kids grow & learn.

 

Ms. Kendal
Joined 2025
Ms. Kendal
Support Teacher

Favorite place to shop: Bass Pro, Hobby Town

Favorite Restaurant: K-pot, Chuy’s

Favorite Candy: Twizzlers

Favorite Drink: Red Bull

Favorite color: Black

Favorite snack: Pecans, Almonds

Favorite Gift card: Hobby Town

Favorite Hobby: Fishing

Ms. Merve
Joined 2025
Ms. Merve
Support Teacher

Favorite place to shop: Windsor

Favorite Restaurant: A-dopo

Favorite Candy: Ferrero Roche dark chocolate

Favorite drink: water

Favorite color: blue

Favorite hobby: gym

Ms. Elizabeth (Lizzy)
Joined 2024
Ms. Elizabeth (Lizzy)
Support Teacher

Shopping: Sephora

Restaurant: Chuy’s

Candy: Skittles gummies

Drink: Diet coke

Color: pink

Snack: Kettle chips

Gift card: Amazon

Hobby: reading

 

 

 

Ms. Lilly
Joined 2025
Ms. Lilly
Support Teacher

Shopping: Lululemon

Candy: Sour Patch

Drink: Alani

Color: pink

Snack: Goldfish

Gift Card: Hobby Lobby

Hobby: reading, working out

 

 

Adrianna (Adi)
Joined 2026
Adrianna (Adi)
Support Teacher

Shopping: TJ Maxx

Restaurant: Cava/Nama Sushi

Candy: N/A

Drink: Spindrift (blood orange or lemon)

Color: Yellow

Snack: Dried figs

Gift Card: Walmart or any Grocery Store

Hobby: watching movies, walking, dog sitting, hiking, & exploring new cities

Ms. Anna
Joined 2026
Ms. Anna
Support Teacher

Shopping: Target

Restaurant: Chik-fil-A

Candy: Twix & Snickers

Drink: Coke Zero

Color: Purple

Snack: Pretzels

Hobby: Reading

 

Ms. Meredith
Joined 2026
Ms. Meredith
Explorers After School

Shopping: Bath & Body works, Aerie, & Target

Restaurant: Yummy bowl, Kyuramenx TBaar, & Aubrey’s

Candy: Ghiradelli Chocolate, Dove Dark

Drink: Dr. Pepper, Oat milk latte, & Boba Tea

Color: Black, Green, & Silver

Snack: Rye Chips & Seaweed chips

Gift card: Kung Fu Tea

Hobby: photography

Franchise Owners

Courtney and Christopher Brinkmann

Courtney & Christopher Brinkmann are so excited to bring Primrose Schools to the Knoxville area! Courtney has worked in leadership for Primrose Schools for 15 years in several different markets. Courtney is a Knoxville native and University of Tennessee Alumna. Christopher is originally from South Florida and a University of Central Florida Alumnus. With Courtney’s background in education and Chris’s background in business, they are excited to bring this dream to reality in a community they know and love.

Becoming Primrose parents themselves in 2016 became a full circle experience for them. They now have three children who currently attend Primrose and have since they were 8 weeks old. They love seeing them thrive at Primrose and feel so thankful for the strong foundation & love of learning it is providing them. Above all else, they are most grateful for the character development program at Primrose and the character traits that are instilled in them daily. They can’t wait for the opportunity to provide more children & families with all of the wonderful things Primrose has given their family. They look forward to serving you!

Our family would love to meet yours.

Contact us to schedule a tour.
A child and teacher's hand on a bookA young boy playing with toysA young boy playing to the floor looking up at cameraA young boy smiling at cameraA young boy looking at cameraA child and teacher's hand on a bookA young boy playing with toysA young boy playing to the floor looking up at cameraA young boy smiling at cameraA young boy looking at camera
© 2026 Primrose School Franchising SPE, LLC. All Rights Reserved.

This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. We will not offer you a franchise unless and until we have complied with applicable registration and disclosure requirements in your jurisdiction. Contact Primrose School Franchising SPE, LLC, 3200 Windy Hill Road SE, Suite 1200E, Atlanta, GA 30339, to request a copy of our FDD.

*Study was conducted on a representative sample of Primrose Pre-Kindergarten students across twelve Primrose schools in nine states in the Spring of 2024. The Bracken School Readiness Assessment 4th Edition assesses children’s school readiness in terms of their understanding of concepts that are strongly related to early childhood cognitive and language development as well as early academic achievement.

**Based upon recent assessments of approximately 3,900 Primrose students aged 4 screened using the Ages & Stages Questionnaires®, Third Edition during the 2024-2025 school year. Ages & Stages Questionnaires® and ASQ® are registered trademarks of Paul H Brookes Publishing Co, Inc.